Keeping Confidence
- Jillian

- Sep 18
- 3 min read

I’ll never forget the first time a child told me a secret and whispered, “Don’t tell my mom. She’ll be so angry!” In that moment, I felt the weight of trust settle on me. Dozens of scenarios raced through my head, but I reminded myself to take a deep breath, let him talk, and handle the situation with care.
Thankfully, his “big secret” turned out to be about not being asked to sit with a friend at lunch. He feared his mom would be upset since she was friends with the other boy’s mother. It was a small, innocent worry—but it was a huge reminder for me: children confide in people they trust, and how we respond to those confidences matters deeply.
As a nanny, discretion and confidentiality are not just good practices—they are essential. Parents entrust you with their children, their home, and often their private lives. Maintaining professionalism means knowing what should be shared, what must remain private, and when speaking up is necessary for safety.
// Why It Matters Working in someone’s home places a nanny in a unique position of trust. Unlike many professions, you are directly immersed in family life—hearing private conversations, witnessing vulnerable moments, and learning details no outsider would normally know. Families need to know that their nanny will keep their information safe and confidential.
By practicing discretion, you:
Strengthen your bond with the children.
Build long-lasting trust with parents.
Uphold your professional reputation as a trusted and reliable nanny.
// Handling Children’s Secrets with Care Children will naturally test your trust with “little secrets.” Whether it’s a schoolyard crush or feeling left out at lunch, these small confidences matter. A guiding principle I follow:
👉 If they trust you with the little things now, they’ll trust you with the big things later.
When deciding how to respond, ask yourself:
Is this a small, harmless secret best kept in confidence?
Or is it serious enough that parents need to be informed?
⚠️ Important: If a child confides in you about abuse, neglect, or mistreatment, you are a Mandatory Reporter. Never promise to keep dangerous secrets. Your first responsibility is always the child’s safety and well-being.
// Respecting Family Privacy As a nanny, you’ll notice more than you realize—mail on the counter, medicine in the bathroom, family dynamics, even overheard financial or personal conversations.
Remember:
This information is not yours to share.
Treat every detail as private, even if you feel like “part of the family.”
Uphold confidentiality as if you signed a non-disclosure agreement (because in many cases, you will).
Maintaining integrity means keeping your nanny family’s private matters exactly that—private.
// Navigating Vulnerable Moments Parents are human too. After a long day, they may confide in you about stress, conflict, or difficult news. In these moments, your role is to listen kindly, show compassion, and—most importantly—protect their trust.
Think of yourself as a vault: what goes in stays in. Your discretion in these vulnerable situations is part of what makes you an invaluable support to the family.
Confidentiality and discretion are what separate a good nanny from a great one. Families don’t just hire you to care for their children—they’re inviting you into their most personal space.
When in doubt, choose silence over sharing. Protecting family privacy and respecting children’s trust are cornerstones of professional nannying. By doing so, you’ll build stronger bonds, earn lasting respect, and set yourself apart as the kind of nanny every family can rely on.



Comments